Hotel Sunroute Niigata is a 3-star property located in Chuo Ward, providing easy access to cultural highlights such as the Aizu Yaichi Memorial Museum and Jotokuji Temple. The hotel caters to both business travelers and tourists with a range of modern amenities. Its strategic location places it within a 10 to 13-minute drive from notable sites like Hakusan Shrine and Gokoku Shrine. Guests can expect professional service and reliable accommodations throughout their stay.
Location
Hotel Sunroute Niigata's central location makes it convenient for visitors to explore local attractions, including Bandai Pavilion and Bandai Bridge. Public parking is available at a daily rate of JPY 1080. The hotel is approximately 15 km from Niigata city center and is easily accessible via major transportation routes, ensuring guests can navigate the area with ease.
Rooms
Hotel Sunroute Niigata features 231 air-conditioned guestrooms, each equipped with a flat-screen TV, refrigerator, and complimentary WiFi. Private bathrooms are fitted with bath or shower combinations, bidets, complimentary toiletries, and hairdryers. Each room also includes a small desk and an electric kettle for added convenience. Guests can choose from various room types, including single and twin configurations, all designed for comfort.
Eat & Drink
Viale, the hotel's onsite restaurant, serves a hearty breakfast buffet with a selection of Japanese and Western dishes. For lunch and dinner, guests can indulge in a diverse range of Italian meals. In addition, the Italian Restaurant PORTFARO offers a casual dining experience. A gift shop is also available on the premises for quick snacks and beverages.
Leisure & Business
The hotel provides various resources for business and leisure, including conference space and meeting rooms. Guests can unwind at the full-service spa, which offers pampering treatments, and participate in recreational activities such as massage. Amenities like complimentary newspapers in the lobby and dry cleaning services further enhance the guest experience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
convenient location
spacious rooms
creepy vibe
limited English spoken
7.8/10
Very good
Rooms
7.5
Location
8.7
Service
7.9
Dining
7.8
Guest reviews
7.8/10
based on 38 reviews
7.3
7.3/10based on 510 reviews
Patrick
United Kingdom,
June
2024
7.8/10
The hotel is conveniently located near the train station and the Bridge, making it perfect for exploring the town center. The rooms, while slightly small by US standards, were decent for Japan and provided a comfortable stay. The friendly service was a highlight, although some staff members had limited English skills. The dining options offered good value for money, especially for the breakfast that was included in my room price.
Rooms
8.0
The rooms, although small by US standards, were decent for Japan and included essential amenities like a writing desk and a refrigerator. My stay of 4 nights was very comfortable.
Service
7.0
The staff was really friendly, making me feel welcome throughout my stay. While some struggled with English, they were always willing to assist with any requests.
Location
9.0
The location was perfect, being very near the train station and close to the main restaurant areas. It was convenient for exploring the town center but some parts felt a little creepy.
Dining
8.0
The dining experience, particularly breakfast, provided good value for money. Although it was included in my room price, additional meals were reasonably priced around 1200 yen.
Facilities
7.0
The hotel's facilities were satisfactory, offering essential services like dry cleaning, housekeeping, and laundry. While not luxurious, they met my basic needs during my stay.
Laurie
United Kingdom,
June
2024
7.8/10
The hotel is perfectly situated near the station and offers a decent room size with a view of the river. The staff is friendly and helpful, although more English proficiency would be beneficial. The dining option is reasonably priced, and the facilities are satisfactory.
Rooms
7.0
The rooms, though in need of refurbishment, are decent for Japan standards with a small writing desk and refrigerator.
Service
8.0
The staff was very helpful and facilitated our taxi booking for an early trip to Sado Island.
Location
9.0
The location is excellent, being very near the train station and close to the main restaurant areas.
Dining
8.0
The dining, while not included in the room rate, offers good value for money.
Facilities
7.0
The hotel provides essential facilities for a comfortable stay.
Francis
United Kingdom,
June
2024
7.2/10
I had a mixed experience at this hotel. The room, despite being comfortable, was very old and desperately in need of refurbishment. The service, while friendly, lacked some English proficiency. The location was convenient, with a decent view from the 12th floor, but I had no idea where the hotel was initially located. The dining, although optional, seemed like good value for money. The facilities were satisfactory, but some areas felt outdated.
Rooms
7.0
The room was comfortable but desperately in need of refurbishment.
Service
6.0
The service was friendly but lacked some English proficiency.
Location
8.0
The location was convenient with a decent view from the 12th floor.
Dining
8.0
The dining seemed like good value for money.
Facilities
7.0
The facilities were satisfactory but some areas felt outdated.
George
United Kingdom,
May
2024
7.8/10
My stay at the hotel was unexpectedly spacious and comfortable. The rooms were more generous than I had anticipated for a Japanese standard room. They were well-appointed, clean, and inviting, although they were designated smoking rooms. The housekeeping team ensured the rooms were properly made up every day, adding to the overall comfort of the stay.
Rooms
9.0
The rooms exceeded my expectations in terms of size and comfort.
Service
8.0
The service from the staff was commendable. While English wasn't widely spoken, they were always helpful and friendly during my stay.
Location
7.0
The hotel's location, though a bit creepy, offered a decent view from the 12th floor and was incredibly convenient being so close to the station and the Bridge.
Dining
7.0
The dining experience was satisfactory, especially considering the good value for money. While not included in my room price, the meals offered were reasonably priced and of decent quality.
Facilities
8.0
The hotel's facilities were adequate for my needs, and the value for money was reasonable overall.
Neil
United Kingdom,
April
2024
8.0/10
The hotel's location is good, very close to the train station and near the main restaurant areas. The rooms were reasonably big for the price, much more spacious than expected, included a small writing desk and a refrigerator, but they are small by US standards. The staff are so friendly and very helpful, though they could speak more English. Dining is quite good value for money and the hotel is reasonably close to the train station.
Rooms
8.0
The rooms were reasonably big for the price, spacious, and included additional amenities.
Service
7.0
The staff are friendly and helpful, though more English could be spoken.
Location
9.0
The hotel's location is good, very close to the train station and near the main restaurant areas.
Dining
8.0
Dining is quite good value for money.
Facilities
8.0
The hotel offers good facilities for the price.
Frederick
United Kingdom,
April
2024
7.4/10
The hotel offers comfortable rooms, but they are a bit small by US standards, which is typical for Japan. The staff is friendly and helpful, though English could be more fluent. The location is excellent, just a short walk from the train station and close to major restaurant areas. The dining is reasonably priced, especially when included in the room rate, but it could offer more variety. Overall, the hotel is a decent choice for a stay in Niigata.
Rooms
7.0
The rooms are comfortable and decent for Japan's standards, but a bit small by US standards.
Service
8.0
The staff is friendly and helpful, though more fluent English would be beneficial.
Location
9.0
The location is excellent, within walking distance of the train station and major restaurant areas.
Dining
7.0
The dining is reasonably priced, especially when included in the room rate, but could offer more variety.
Facilities
6.0
The hotel facilities are satisfactory, but the rooms are in need of refurbishment.
Don
United States,
April
2024
8.2/10
Staying at this hotel was a great experience overall. The rooms were clean and comfortable, ideal for a 4-night stay. The service was very nice, with friendly staff available. The location was perfect, just a stone's throw away from the train station and main restaurant areas. The dining was good value for money, especially the homemade yogurt.
Rooms
8.0
The room, though a bit small for westerners, was well-appointed, clean, and comfortable.
Service
9.0
The staff were really friendly and provided excellent service including dry cleaning, housekeeping, and laundry.
Location
9.0
The location was very convenient, being close to the train station and town center.
Dining
8.0
The dining experience, especially the included breakfast, was good value for money.
Facilities
7.0
The facilities provided were sufficient for a comfortable stay.
Roger
United States,
April
2024
7.8/10
My stay at the hotel was quite pleasant overall. The rooms were reasonably spacious and included a small writing desk and a refrigerator, which was a plus. The service was friendly, though there could have been more English speakers among the staff. The location was very convenient, being close to the train station and main restaurant areas, but there was a slight creepy vibe. The dining experience was good value for money, especially considering the Japanese dishes offered.
Rooms
8.0
The rooms were rather spacious and included a small writing desk and a refrigerator.
Service
7.0
The staff were really friendly and helped us book a taxi early in the morning.
Location
9.0
The location was good, very near the train station and close to the main restaurant areas.
Dining
8.0
The dining was quite good value for money, especially with the Japanese dishes.
Facilities
7.0
The facilities were decent overall.
convenient location
creepy vibe
Jack
United Kingdom,
March
2024
8.4/10
My stay at the hotel was lovely. The rooms were clean, well air-conditioned, and properly made up every day, making my 4-night stay very comfortable. The location on the river provided a decent view from the 12th floor. However, there was a slight odor of urine at times, which was a downside.
Rooms
8.0
The rooms were clean, comfortable, and properly serviced daily.
Service
9.0
The staff was incredibly helpful and friendly, assisting us with booking a taxi for our early morning trip to Sado island.
Location
9.0
The hotel's location near the train station and main restaurant areas was very convenient.
Dining
8.0
The dining experience, although not included in my room price, was reasonably priced, offering good value for money.
Facilities
8.0
The hotel had all the necessary facilities and amenities to ensure a comfortable stay.
Riverside location
Occasional odor
Christine
United Kingdom,
March
2024
7.0/10
The hotel is conveniently near the train station, offering spacious rooms that are well-maintained and clean, although in need of refurbishment. The service is friendly, and the dining experience is reasonably priced with local products. A great location for easy access to the station and main restaurant areas, but lacking English-speaking staff for certain services.
Rooms
6.0
The rooms were reasonably big, clean, well air-conditioned, and properly made up every day.
Service
7.0
The staff, although friendly, had limited English and faced challenges with cleaning services.
Location
8.0
The location is good, very near the train station and close to the main restaurant areas.
Dining
8.0
The dining was quite good value for money with local products offered.
Facilities
6.0
The facilities were satisfactory but not exceptional.
Paul
United Kingdom,
March
2024
8.2/10
The hotel's location near the JR Shinkansen station was perfect and offered a decent view from the 12th floor. The rooms were very comfortable during my 4-night stay, but they were desperately in need of refurbishment. The service was really friendly, with staff being very helpful although some English was spoken. The dining experience, although not included in my room price, was quite good value for money. The surrounding area is a walkable distance to the city center, making it convenient for exploring the city. However, the atmosphere felt a little creepy at times despite being near to Yuzawa and more affordable than Tokyo.
Rooms
8.0
The rooms were very comfortable but desperately in need of refurbishment.
Service
9.0
The staff was very helpful, with some English spoken, and really friendly.
Location
9.0
The hotel's location near the JR Shinkansen station was perfect and offered a decent view from the 12th floor.
Dining
8.0
The dining experience, although not included in my room price, was quite good value for money.
Facilities
7.0
The facilities were adequate for my stay.
Graham
United Kingdom,
March
2024
8.2/10
I had a delightful stay at this hotel for 4 nights. The rooms, although small by US standards, were decent for Japan, clean, and very comfortable. The staff was very friendly and helpful, even assisting us with booking a taxi for our early morning trip to Sado island. The location was convenient, just a 5-10 minute walk from Niigata station and close to main restaurant areas. The dining experience, although not included in my room price, offered good value for money.
Rooms
8.0
The rooms were clean, well air-conditioned, and properly made up every day, providing a comfortable stay.
Service
9.0
The staff was very friendly and helpful throughout my stay.
Location
9.0
The hotel's location near the train station and main restaurant areas made it easy to explore the city.
Dining
8.0
The dining experience offered good value for money, and the home-made ice cream was a delightful touch.
Facilities
7.0
The hotel offered essential services like dry cleaning, housekeeping, and laundry facilities to ensure a comfortable stay.
Richard
United Kingdom,
March
2024
7.8/10
The hotel is in a very convenient location, near the JR Shinkansen station and the main restaurant areas. The rooms, although a bit small for western standards, are clean, well air-conditioned, and properly made up daily. The staff is friendly and quite helpful. The dining experience, while relatively good value for money, had limited options. The view from the 12th floor was decent, and the hotel is within easy reach of the town center.
Rooms
8.0
The rooms were clean, well air-conditioned, and properly made up every day. However, they are a bit small for western standards and were smoking rooms.
Service
8.0
The staff was very friendly and helpful, assisting us in booking a taxi for our early morning trip to Sado island. Some staff members had English skills, although not very common.
Location
9.0
The hotel's location near the JR Shinkansen station is very convenient, and it's close to the town center and main restaurant areas. The view from the 12th floor was decent.
Dining
7.0
The dining options were relatively good value for money, although with limited variety. Local jams were a nice touch.
Facilities
7.0
The hotel had decent facilities overall, catering to basic needs. However, no specific comments were made about extraordinary amenities or features.
Michael
United States,
February
2024
7.6/10
The hotel had large rooms by Japanese standards, well appointed, clean, and comfortable, with pleasant views of the river. The staff was friendly and helpful, assisting us in booking a taxi for an early morning trip to Sado island. The location was convenient, being near the train station and restaurant areas, with some rooms offering decent views from the higher floors. The dining experience was good value for money, especially when included in the room price. However, there was a strong unpleasant odor of urine in the room, and some areas seemed a bit creepy.
Rooms
7.0
The rooms were large and comfortable with a nice view of the river but had a noticeable stench of urine.
Service
9.0
The staff were friendly and very helpful, especially in arranging our early morning taxi to Sado island.
Location
8.0
The hotel's location was good, near the train station and main restaurant areas, with some rooms offering pleasant views.
Dining
8.0
The dining experience provided good value for money, especially when it was included in the room rate.
Facilities
6.0
The hotel had essential facilities for a comfortable stay, but some areas were not cleaned to satisfaction.
Gavin
United Kingdom,
February
2024
6.6/10
My stay at the hotel was a mix of positives and negatives. The location was perfect, just a stone's throw away from the station and close to the town center. The rooms, while small by U.S. standards, were decent for Japan but had a lingering smell of urine and looked worn out. The service was friendly but lacked English proficiency. The dining was reasonable in price, especially since it was included in my room rate, offering good value for money. However, it was not the most comfortable due to the room conditions.
Rooms
5.0
The rooms are small by U.S. standards but decent for Japan. However, they stank of urine and were in desperate need of refurbishment.
Service
7.0
The service staff were really friendly but could improve English communication skills.
Location
9.0
The hotel's location was perfect, very near the train station and close to the main restaurant areas.
Dining
8.0
The dining experience, though included in my room price, was reasonably priced, offering good value for money.
Facilities
5.0
The hotel facilities were in need of refurbishment and lacked modern amenities.